Context first
A report with no screenshot, console or steps is a guessing game. We capture everything, automatically, the moment something breaks.
About
We turn frustration into fixes.
OneClik started with a tired question every team knows too well: “can you reproduce it?” We built the fastest way for users to report bugs, request features and share feedback, so every report arrives with the full picture and an AI-drafted ticket.
AI does the grunt work
Users barely type a word. AI drafts the title, description, severity and a first look at the cause, so your team reviews instead of writing.
Meet users anywhere
Web widget, browser extension or mobile SDK. One way in for your users, one dashboard out for your team.
2lines of script to install
<5 minto the first report
3surfaces, one dashboard
2026building in the open
Our story
Born inside the work, not in a pitch deck.
For years, InnoWave's engineering teams shipped digital products for some of the largest operators in telecommunications, energy, and financial services. Across every engagement, the same pattern showed up: support tickets with screenshots no one could reproduce, console logs that never made it to the engineer, and triage threads that lasted longer than the bug.
We built OneClik for ourselves first. One button, embedded in the product. The user clicks it. Screenshot or screen recording, console, network, environment - captured automatically. AI drafts a clean, deduplicated ticket, ready to send to Jira.
Then we realised every product team has this problem. So we shipped it.
The parent company
InnoWave - an AI-driven global consultancy.
InnoWave empowers businesses to shape the future through a culture of innovation. With a presence across seven countries and deep expertise in telecommunications, energy, and financial services & insurance, InnoWave delivers AI-native digital experiences, cloud transformation, and intelligent automation at scale.
Telecommunications
Digital agent deflection, customer experience
Energy
Operational intelligence at scale
Financial services
Millions of daily interactions
Insurance
Claims and underwriting automation
What we believe
Three principles we don't compromise on.
Ship the fix, not the ticket
Every product decision is judged by one thing: does it shorten the path between a user noticing a bug and an engineer merging a fix?
AI as a teammate, not a feature
AI doesn't sit behind a toggle. It triages, summarises, and drafts - so humans spend their time on judgement, not transcription.
Built with the people using it
We design with QA leads, support engineers, and product managers in the room. If a workflow feels heavy, it gets cut.
Want to see it inside your product?
Drop in the snippet, ship a OneClik button, and watch your next bug report arrive fully triaged, ready to send to Jira.