A product by InnoWave

We're building the shortest line between a bug and a fix.

Oneclik started inside InnoWave - an AI-driven global consultancy - out of one observation: the slowest part of shipping software isn't writing it. It's reproducing what went wrong.

7
Countries
3
Core industries
AI-first
Engineering culture
1 click
Bug → Jira
Our story

Born inside the work, not in a pitch deck.

For years, InnoWave's engineering teams shipped digital products for some of the largest operators in telecommunications, energy, and financial services. Across every engagement, the same pattern showed up: support tickets with screenshots no one could reproduce, console logs that never made it to the engineer, and triage threads that lasted longer than the bug.

We built Oneclik for ourselves first. One button, embedded in the product. The user clicks it. Screenshot, console, network, replay, environment - captured automatically. AI drafts a clean, deduplicated ticket. Jira gets the fully-formed issue, already triaged.

Then we realised every product team has this problem. So we shipped it.

The parent company

InnoWave - an AI-driven global consultancy.

InnoWave empowers businesses to shape the future through a culture of innovation. With a presence across seven countries and deep expertise in telecommunications, energy, and financial services & insurance, InnoWave delivers AI-native digital experiences, cloud transformation, and intelligent automation at scale.

Visit innowave.tech
Telecommunications
Digital agent deflection, customer experience
Energy
Operational intelligence at scale
Financial services
Millions of daily interactions
Insurance
Claims and underwriting automation
What we believe

Three principles we don't compromise on.

Ship the fix, not the ticket

Every product decision is judged by one thing: does it shorten the path between a user noticing a bug and an engineer merging a fix?

AI as a teammate, not a feature

AI doesn't sit behind a toggle. It triages, summarises, and drafts - so humans spend their time on judgement, not transcription.

Built with the people using it

We design with QA leads, support engineers, and product managers in the room. If a workflow feels heavy, it gets cut.

Want to see it inside your product?

Drop in the snippet, ship a Clik button, and watch your next bug report arrive fully triaged in Jira.