// bugs · ideas · feedback - one platform
Every report. Captured.
Every ticket. Complete.
Oneclik is a complete capture, AI and routing layer for user feedback - bug reports, feature requests, and open-ended comments. Four pillars work together so every message arrives ready to act on.
Capture
Screenshot, video & annotation
Pixel-perfect capture with built-in arrows, shapes, text, blur and freehand drawing - no extension required.
Context
Console, network & session
JS errors, failed requests, status codes, viewport, browser and the user's last 30 seconds - silently attached.
AI
Drafting, tagging & clustering
AI writes the description, tags the ticket, and merges duplicates so you triage issues, not noise.
Route
Jira & admin dashboard
Tickets land in Jira fully triaged, or live in the Oneclik dashboard with analytics across products and users.
// five things your users want to tell you
One widget. Every kind of message.
Bug reports get the full forensic capture. Feature requests get the page they were inspired by. Feedback, questions and praise each get the right routing - without your users ever choosing between five different forms.
Bug reports
The full forensic capture - screenshot, console errors, network logs, session replay and reproduction steps. Routes to engineering with severity pre-suggested.
Feature requests
Users tell you what they want exactly where they want it - captured on the screen they were looking at, with the page, role and use case attached.
Open-ended feedback
Confusion, friction, comments. AI tags the sentiment and routes it to product, design or support - never lost in a generic inbox.
In-context questions
When users ask 'how do I…?', the question lands with the screen they were stuck on. Route to support, or auto-answer from your help docs.
Praise & NPS
Capture the moments users love, not just the moments they break. Surface positive signal to product, marketing and CS - with the screen attached.
// 01 - capture
Pixel-perfect capture, built into the page.
No browser extension. No screen-share permission popups. Users click once and capture happens inline - annotations included.
Screenshot capture
Full-page or visible-area screenshots, captured client-side at native resolution.
Video & screen recording
Up to 5 minutes of MP4 with audio. Trim and clip before sending.
Annotation toolkit
Arrows, rectangles, freehand, text and blur - all without leaving the page.
Session replay
Replay the last 30 seconds of clicks, scrolls and DOM changes leading up to the report.
// 02 - context
The forensic layer beneath every report.
Console errors, failed API calls, device info and the user's last 30 seconds of activity - silently attached so engineers don't ask 'can you reproduce it?'
Console logs & JS errors
Every console.log, warn, and uncaught exception captured with stack traces.
Network requests
Failed XHR/fetch calls, status codes, request/response bodies (redactable).
Device & environment
Browser, OS, viewport, timezone, URL, referrer - auto-attached.
User identity & metadata
Pass authenticated user info, plan tier, feature flags or any custom field.
// 03 - ai
AI does the typing, tagging and triage.
From screenshot to structured ticket - AI reads the capture, drafts the description, categorizes the report, and clusters duplicates so your queue stays sane.
AI-drafted descriptions
Reads the screenshot, video and context - writes the issue summary so users don't have to.
Auto-categorization
Tags every ticket as bug, feature request, UX issue, or question - instantly.
Duplicate clustering
Similar reports across users are grouped into a single issue with a count, not 47 dupes.
Insights & analytics
Trends, hotspots and ticket volumes across products, pages, users and time.
// 04 - route
Tickets land where work happens.
Straight to Jira with the right project, priority and metadata - or live in the Oneclik dashboard with full analytics. Webhooks for everything else.
Jira integration
Tickets created in the right project with priority, type, and assignee - fully formatted.
Admin dashboard
Triage queue, status workflows, comments and analytics - all in one place.
Webhooks & API
Stream events into Slack, Linear, GitHub or your own system with REST + webhooks.
Real-time delivery
Reports arrive in seconds - never queued, never batched, never lost.
// developer experience
Two lines to embed. Zero to maintain.
Built by engineers for engineering teams. Privacy-first, framework-agnostic, white-label.
2-line embed
One <script> tag. Drop it into any HTML, React, Vue or Svelte app.
Framework agnostic
Works with Next.js, Remix, Nuxt, Astro, vanilla JS - anything that runs in a browser.
Privacy-first by default
Mask inputs, redact PII, blur user content. SOC 2-aligned and GDPR ready.
White-label widget
Match your brand: colors, position, copy, trigger button - all themable.
// how it compares
One platform vs. five tools and a screenshot.
Most teams stitch together screenshots, error monitoring, session replay and Jira manually. Oneclik replaces the chain with one embed.
Is Oneclik just for bug reports?+
No. The same widget captures bug reports, feature requests, open-ended feedback, in-context questions and praise. Users pick a type when they open the widget; AI tags it and routes it to the right destination - engineering for bugs, product for ideas, support for questions.
Does Oneclik slow down my site?+
The widget is < 30kb gzipped, loaded async, and idle until invoked. Capture happens client-side and uploads in the background.
Can I redact sensitive data?+
Yes. Mask any DOM selector, redact specific request fields, blur user content in screenshots, and ignore listed URLs entirely.
Which frameworks are supported?+
Anything that runs in a browser - React, Vue, Svelte, Angular, Next.js, Remix, Astro, vanilla HTML. The same script tag works everywhere.
How does AI drafting work?+
When a report is submitted, AI analyses the screenshot, video, console errors and network failures, then drafts a structured description. For feature requests and feedback the AI summarises the user's intent and tags the relevant area of the product.
Is this for end-users or internal QA?+
Both. Embed it in your product for customers, or use it internally for QA, support and design review - same widget, same dashboard.
Bugs, ideas & feedback - one click away.
Install Oneclik in two minutes. Free forever for small teams.